Booking & Payment 

 

A booking fee of £50 will secure your booking. This covers both licensing & insurance for your event which ae legal requirments.

The booking can only be confirmed by receipt of the booking fee payment.

All remaining payments including bar & stock and staff hire deposits must be received no less than 28 days prior to the event.

The deposit is a refundable payment for our services at your event. In the unlikely event of the venue and/or the event being refused an alcohol license the deposit less any costs incurred in the alcohol license application process will be refunded. In all other circumstances our acceptance of a payment confirmed in an email will  constitute a legally binding contract between 'Knights Mobile Bars' and the client(s) recipient of the email. Deposits are refundable within 7 days following your event only when all terms and conditions have been adhered to & the required minimum spend has been met according to the service package booked. 

Failure to complete your booking requirements form correctly resulting in lost revenue to the bar may put your deposit at risk. Please update us of all changes, prior to the event to avoid this. 

Should the booking include an order for venue decor, glass hire and/or personalised accessories, payment for these must be received sufficiently in advance, and not less than 28 days before the event, to enable any production or manufacturing process to be completed prior to the event. Any further payments including deposits due must be received as cleared funds not less than 28 days prior to the event. 

Our fees are based on the minimum spend, and the services being offered. Should there be a change to the numbers attending, either more or less, it is a condition of the booking that you inform us. In the case of a free or prepaid bar, should more people attend than have been paid for, adults or children, we will give you the opportunity to pay for the additional guests. Such payment must be made immediately. In the event that we cannot locate you, or you refuse to pay we reserve the right to close the bar and remove all our goods and equipment with immediate effect.

 

Knights Mobile Bars' will: 

a) Be the only provider of beverages at the event. Unless otherwise arranged in advance. Failure to comply with this requirement will forfeit the return of your bar hire or stock and staff deposit.

b) On behalf of, and at no cost to, the client, obtain any alcohol license required for the event subject to there being no reason for any required license being refused by the Licensing Authority. Bar opening times will be subject to approval by the relevant authorities. 

c) Supply all equipment, staff and drinks. All of our bars work under The Licensing Act 2003. Our staff are instructed to operate within these rules. 

Please note the following: 

1) No alcohol will be sold to anyone under the age of 18, or who appears to be so and cannot prove otherwise. If your event includes guests around the age of 18, please ask them to bring ID. 

2) It is an offence to sell or supply alcohol to anyone under the age of 18. If we suspect that anyone is doing so, service from that person will be withdrawn. If we see anyone we know to be underage drinking alcohol that has been purchased from us, we will confiscate the drink or ask you to do so. 

3) We will not serve anyone who is excessively drunk, or who is abusive or threatening to staff or other customers or guests. 

Although 'Knights Mobile Bars' may apply for the license, we would ask the event organiser to be responsible for guests behaviour. Any violence or abuse towards our staff will not be tolerated. In extreme cases we reserve the right to stop serving altogether. 

Our policy against bringing your own alcohol is non-negotiable due to licensing regulations. If guests consume excessive amounts of their own alcohol and are involved in an accident or require medical attention, our license and establishment are held accountable. Thank you for your cooperation

 

Payment for drinks 

 

All drinks are paid for as sold on the night, with the exception of prepaid drinks packages or prepaid free bars. We do not offer credit to our customers neither will we run a tab type bar unless monies have been paid prior to the event or an agreement has been drawn up and will be confirmed prior to the event via email. Where Tokens are being used all tokens must be paid for in advance.

 

Access to venue 

 

The client shall ensure sufficient time is available to access the venue prior to the start of the event to unload and prepare equipment and stock. The Client shall also ensure sufficient time between the closing of the bar and having to vacate the venue to enable all goods and equipment to be dismantled, removed and loaded into waiting vehicles. 

 

Vehicle parking 

 

A secure parking spot for 'Knights Mobile Bars ' vehicles should be made available next to the venue access point to ensure availability of additional stock and to facilitate easy loading and unloading. 

 

Electric power

 

The client shall ensure a 13amp power supply at or near to the bar location. Alternatively a generator can be supplied at an additional cost. 

 

Glassware

 

Due to many of our events being held outside our drinks are served in plastic containers. Should the venue allow glass we can source this if necessary. When Glassware is used, we will try to use a third-party company. we will liaise between client and third-party company to ensure delivery and collection are briefed and prepared correctly in the interests of all parties. Clients are welcome to go direct to source the glassware.

 

Disclaimer 

 

''Knights Mobile Bars' does not accept any liability for any failure to provide our services due to an ‘Act of God’, i.e. circumstances beyond our control, (including flooding, pandemic, fire, severe traffic congestion, car accidents or any foul weather conditions). A full refund of the deposit will be given in such event. 

We hold a vast selection of drinks. However, if one drink selection is favoured, we may occasionally run out. If you are aware that your guests require an extensive amount of one drink type, we will attempt to increase stock levels to accommodate your requirements. 

 

Complaints 

 

We treat all complaints about our service, either in advance, during or after the event seriously. If you are not happy with the service whilst the party is happening, the best thing to do is speak with the duty manger on site and see if the problem can be rectified. We aim to make your event as enjoyable and stress free as possible, please let us know if there are any issues. 

 

Insurance 

 

 'Knights Mobile Bars' has public liability insurance cover for all events.